What we do

We provide two leading online services that help NGOs and service provider organisations in their day-to-day operations and management of standards.

 

 
 

Online Services

 
 
Management Support Online (MSO) is an integrated online service with a focus on NGO, not-for-profit and community-based governance, operations, management and administration. MSO works like a virtual consultant, assisting and supporting your organisation.

From finances and human resources to boards and vision statements, MSO is a vital tool in the day-to-day running of an NGO or service provider organisation.

It carries diagnostic assessments, guides and over 280 downloadable templates, policies and resources that you can customise for your organisation.

The service also includes a confidential advice service (phone or email).

MSO is available to organisations as an individual subscription. Tailored portals are available for funding departments and peak bodies.

► Visit Management Support Online
 
Standards & Performance Pathways (SPP) is a unique online platform that helps NGOs and service provider organisations manage quality standards assessments and compliance reporting.

SPP is a great solution to the problem of multiple standards. It uses a single evidence-based system that helps you assess your organisation, create custom workplans, collect evidence and track progress – all from one accessible, user-friendly service.

The service saves 80% of your time on standards assessment and compliance reporting, meaning more time dedicated to service provision.

SPP is available to organisations as an individual subscription. Tailored portals are available for funding departments, peak bodies and accrediting agencies. Tailored SPP multi-service accounts are available for large, multi-purpose service providers and brokerage services.

► Visit Standards & Performance Pathways