As well as providing two leading online services (Standards & Performance Pathways and Management Support Online), we have undertaken a large number of significant projects across a broad range of topics.
Key Project Areas
Quality standards and performance management.
Governance and management models, structures and restructures.
Management, operational support and building capabilities.
Organisational building and development, organisational reviews and evaluations.
Strategic, business and operational planning.
Human services program design, development and evaluation.
Social research, service development research and needs assessments.
Policy analysis and development.
Training programs and professional development.
Resource kits, packages and guides.
Design and delivery of over 70 standalone training and professional development programs, workshops and kits.
Development of standards for the National Quality Framework for Homelessness Services.
Identification and Mapping of Community Services and Health Quality Standards (Commonwealth and States/Territories): analysis of evidence requirements; development of cross-referencing methodology and common assessment process for multiple standards.
Research on the Cost of Quality Service Standards: Assessment and Compliance Reporting for the Not-For-Profit Sector.
Strengthening Boards and Committees of Management - Governance Pilot Program.
Sustainable Models of Management for Aboriginal and Torres Strait Islander Organisations.
Development of Management Models for Early Childhood Services (rural and remote).
Development of Alternative Domestic and Family Violence Service Models.
Management Restructure and Development of Alternative Models of Management for Housing Associations.
Aboriginal Services Capacity Building Project.
Viability of Small Non-government Organisations - Research and Financial Modelling.
National Training Strategy for Indigenous Housing Management.
Family Violence Response and Support Strategy.
Rape Crisis Centre and 24 Hour Telephone Service Development of State Wide Service.
Aboriginal Access of and Participation in NSW Local Government Structures and Processes.
Frontline Drug and Alcohol Workforce Development Training Strategy.
Evaluation of Clinical Guidelines on Alcohol and Other Drugs Policy for Nursing Practice in NSW.
Research and Modelling on Reimbursement of Volunteers for the Home and Community Care Program.
Barriers to Accessing Public Transport by People of Non-English Speaking Backgrounds Service.
Women's Health Future Directions.
System Planning and Development (various projects).