Our Projects

As well as providing two leading online services (Standards & Performance Pathways and Management Support Online), we have undertaken a large number of significant projects across a broad range of topics.

• Quality standards and performance management.
• Governance and management models, structures and restructures. 
• Management, operational support and building capabilities.
• Organisational building and development, organisational reviews and evaluations.
• Strategic, business and operational planning.

• Human services program design, development and evaluation. 
• Social research, service development research and needs assessments.
• Policy analysis and development.
• Training programs and professional development. 
• Resource kits, packages and guides. 

• Design and delivery of over 70 standalone training and professional development programs, workshops and kits.
• Development of standards for the National Quality Framework for Homelessness Services.
• Identification and Mapping of Community Services and Health Quality Standards (Commonwealth and States/Territories): analysis of evidence requirements; development of cross-referencing methodology and common assessment process for multiple standards.
• Research on the Cost of Quality Service Standards: Assessment and Compliance Reporting for the Not-For-Profit Sector.
• Strengthening Boards and Committees of Management - Governance Pilot Program.
• Sustainable Models of Management for Aboriginal and Torres Strait Islander Organisations.
• Development of Management Models for Early Childhood Services (rural and remote).
• Development of Alternative Domestic and Family Violence Service Models.
• Management Restructure and Development of Alternative Models of Management for Housing Associations.
• Aboriginal Services Capacity Building Project.
• Viability of Small Non-government Organisations - Research and Financial Modelling.
• National Training Strategy for Indigenous Housing Management.
• Family Violence Response and Support Strategy.
• Rape Crisis Centre and 24 Hour Telephone Service Development of State Wide Service. 
• Aboriginal Access of and Participation in NSW Local Government Structures and Processes.
• Frontline Drug and Alcohol Workforce Development Training Strategy.
• Evaluation of Clinical Guidelines on Alcohol and Other Drugs Policy for Nursing Practice in NSW. 
• Research and Modelling on Reimbursement of Volunteers for the Home and Community Care Program.
• Barriers to Accessing Public Transport by People of Non-English Speaking Backgrounds Service. 
• Women's Health Future Directions. 
• System Planning and Development (various projects).